Manage Your Account & Data
At Naadaspanda Technologies, we value your data privacy and full compliance with the Digital Personal Data Protection (DPDP) Act 2023. You can request full account deletion or partial data removal using this form.
📋 Steps to Delete Your Account
To request permanent deletion of your KisanConnect account and all associated personal records:
- Submit the form on this page with your registered mobile phone number.
- Our security team will contact you within 24–48 hours on your registered number to verify ownership via OTP/call.
- Upon successful verification, your account and eligible data will be securely and permanently purged within 7 business days.
📂 Data We Permanently Delete
- Account Details: Your registered name, phone number, and profile attributes.
- Village & Farm Metadata: Village names, localized soil profiles, and delivery directions.
- Device & Session Tokens: Push notification tokens, login logs, and device details.
- Location History: GPS coordinates saved for delivery route optimizations.
⚖️ Data We Must Retain (Regulatory Audits)
As an agritech distributor integrated with government-mandated POS (Primary Agricultural Credit Societies - PACS) networks, we are legally required to retain specific audit trail data:
- Subsidy Cap Records: Hashed Aadhaar limits are stored securely to prevent seasonal subsidy limit bypass (e.g., seasonal bags of DAP/Urea per Aadhaar) for the legally mandated audit period.
- Financial Transactions: Razorpay payment references and tax invoice details are preserved for tax compliance.
Submit Deletion Request
Request Received
We have successfully registered your request. Our support team will contact you at your registered phone number within 24–48 hours to complete verification.
Need immediate help?
You can also email our compliance officer directly at support@kisanconnect.app with your name and registered mobile number.